INNOVATION - REMOTE SUPPORT
During the Covid-19 pandemic, Virtus Tech performs remote support for turned off desktops
Evo Systems technology serves machines inside or outside the corporate network, even with blue screen, no operating system or turned off
Transformation_
The Virtus Tech Solution provides agility, security and efficiency in IT routines, without interrupting day-to-day operations. In times of a pandemic, all support and systems update needs are carried out without personal contact or access to customer facilities. The solution's innovation follows the strictest security standards and accesses machines that are turned off or with a blue screen, even without an operating system.
Challenge
Create a service with technology to access IT environments or environments with large volumes of machines, without the need to interrupt the operation or at alternative times (night and weekend) that require services such as; operating system reinstallation, bios update, updates or patches, to avoid viruses, common routines in everyday life, mainly in bank branches.
Tela inicial para tablets.
Tela de dashboard para gerente da loja.
Tela inicial para tablets.
Strategy
During the COVID-19 pandemic, the Virtus Tech solution has been one of the most useful and innovative applications on the market. The Evo Systems team, with full access to the platform, has provided services to all customers on a daily basis, without the need to travel to the customer or to Evo Systems' own headquarters, since the entire technical team accesses Virtus Tech from the home office for service, problem solving and prevention.
Virtus Tech in the press
UX/UI Design
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(11) 3164-4000
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